Carlton leisure GiNiEX Unified Communications

The challenge  Carlton Leisure is an International Travel and Tour Operator with Call Centre Offices in 3 Countries UK x 4, India and Sri Lanka. The business manages a high volume of incoming telephone calls generated from their online advertising, as well as a high volume of outgoing telephone calls to customers and other travel…

Read More

On our blog today we thought we’d share a little video showing how our GiNiEX (powered by Broadsoft) Connect App works.  The app is excellent for business messaging and calling, and is a mobile-first app using your business identity. GiNiEX Connect supports integrated HD voice and video calling, messaging, screen sharing, conferencing and more. The BroadSoft…

Read More

The recent unseasonable snow here in the UK meant that commuters faced major delays to public transport, and in many cases no transport at all. Even those driving were advised to avoid all but essential travel, meaning that many employees were left ‘stranded’ at home. However, travel disruption is one of many great reasons why…

Read More